Et home personal account. Et Home is a private office. Login to your personal account at Home

The Internet now fills a large part of people's lives, without its tips and interesting pages it is difficult to imagine a day. That is why it is so important to find a reliable and modern provider that would take care of its subscribers. Et Home offers great rates and makes its services accessible to everyone.

This is one of the largest providers that operates on the territory of St. Petersburg. The length of its network reaches 2 thousand km. The company not only has its own backbone network, which uses a ring topology of data transmission, in addition, it is possible not only to reserve its own communication channels, but also external Internet access.

at-home.ru— official website of provider Et Home

The Et-home network is connected to both Russian and foreign operators, which ensures high speed and quality of data transfer. The connection speed with the main access points is 10 Gbps.

To ensure mutually beneficial communication with its customers, the company offers them favorable rates and availability of services. She developed a service - a personal account at Home, in which you can remotely manage your funds and connected services.

Creating a personal account

Authorization of the client on the site will not take much time, you will need to create your account, for this you do not need to fill out long questionnaires, it will be enough to visit the provider's office and conclude an agreement with him for connecting to the Internet. After signing the agreement, the company's specialist will provide you with all the necessary details to enter your personal virtual office.

As such, registration is not required, as soon as possible, you can go to your account and enter: login and password.

https://billing.at-home.ru— entrance to the personal account of At Home

Access to the personal account of Et Home can be obtained on the official website by clicking on the "Personal Account" tab in the upper right corner, and after entering the data provided by the provider, you must confirm your actions by clicking the "Login" button.

In case of loss of registration data, they can be restored if you select the "Remind login and password" tab on the authorization page. To find out, you need to enter:

name and surname of the registered subscriber;
personal account or contract number.

Possibilities of a personal account

By registering in your personal account at Home, you can perform the following actions:

Make payment for services. To do this, you need a bank card number. In the payment section, enter all the requested data, including card details, then confirm the payment. Online payment is carried out through the St. Petersburg Social Commercial Bank, which conducts payment transactions without commissions, funds are credited to the account instantly. You can also pay using electronic money from Yandex. Money and WebMoney.
Receive information about the balance, your accounts, debts and the necessary payment for services.
In the personal account of At Home, you can independently change your tariff plan to a more profitable one, for which you need to go to the “Tariff Plan Constructor”, there you will get acquainted with the existing services and, if necessary, change them.
Take part in promotions and take advantage of special offers.
Use a temporary account freeze, which is convenient if the client is temporarily absent or temporarily stops using the provider's services.
Take advantage of the advance payment scheme for services when the balance is in the red.
Get acquainted with the history of the movement of funds on the account: their receipt and debiting.
Keep track of the points earned under the bonus program.
Upon entering the cabinet, a reminder is activated to replenish the account if it moves to a zero balance.
Connect new services and options: "Vacation", "Turbobutton" and "Subscription".

In case of various controversial issues, you can contact the support service, and if necessary, change the input data yourself.

Personal AreaAt— home. en- a platform intended for existing customers of a large telecommunications service provider (At Home company). After entering the personal zone, the client has access to changing the tariff plan, controlling the movement of money on the account, paying for services and purchasing additional options. In addition, after authorization, the visitor is the first to receive information about special offers.

Important Information:

Official site - http://www.at-home.ru.
Login to the personal account of the Internet provider - https://billing.at-home.ru/lk/user/plainAuth.
Contacts - 8-812-240-22-40 (technical support), 8-812-240-24-24 (help for subscribers).

How to register a password on the official website At-houm.ru (At Home)?

A feature of the Internet provider's resource is the ease of access to a personal account. There is no need to register here, because the company's customers receive a login and password to enter automatically. Subsequently, the information received is used to visit the personal page.

How to recover a password?

If the client has lost his login information, he has the right to restore them through the official website. The algorithm of actions is as follows:

go to the authorization page;
Click on the link to remind your username and password. The system provides the necessary data if the client correctly indicated the full name reflected in the agreement, as well as the number of the agreement itself;

click on the "Retrieve password" link.

How to enter your personal account At-houm.ru (authorization)?

After completing the registration, you can enter the personal page. For this you need to go through the following steps:

click on the green button in the upper right corner called "Personal Account";
fill in the proposed fields;
click on the "Login" button.

Be careful, because if you enter information incorrectly, the system will not let you into the closed area and will ask you to enter the information again.

How to pay for services and change the tariff plan?

One of the advantages of the personal zone is the ability to pay through the personal account of the official website At-houm.ru. It is enough to go to the payments section, enter the information requested by the system, and make a payment. The advantage is that the transaction goes through without a fee, and the money is transferred to the account without delay.

The next option is to change the tariff plan. To do this, go to the constructor and personally change the tariff (after evaluating the conditions). The advantage of the procedure is that it takes no more than 3-5 minutes.

If you encounter difficulties, you can contact the company's consultant (via online chat) or dial the phone numbers that are given at the beginning of the article. It is worth considering that communication with an online consultant is available daily, but the time is limited (from ten in the morning to nine in the evening). As a rule, the operator responds to the request within 2-3 minutes.

Disable personal account At-houm.ru

Internet provider At Home disconnects the user from the personal zone on the official website after the termination of cooperation. More precisely, this process occurs automatically. The contract may be terminated at the request of either party. If the client refuses services, he must issue and send a notice in writing. In it, he declares that he does not want to continue working together. The company has the right to terminate the contract if there is a debt within a period of six months or more.

After connecting to our network, you need to pay for services within three days after connection.

If you connect by promotion, you can replenish the balance of your personal account in cash by transferring funds to the master. The master will give you a document confirming the payment.

Detailed information about payment methods can be found in the "Payment" section.

Paying for the Company's services in the terminal is very simple.

You need to select the "Internet" (or "Telephony") section - depending on what service you plan to pay for, then find the "Et Home" logo in the list of providers, then indicate the Personal Account number.

Be sure to keep the check until the payment is received on the Personal Account.

You can check your personal account number:

in the connection parameters (issued together with the agreement upon connection),
in the personal account
by calling the Customer Service Center 240-24-24 (daily from 9.00 to 22.00)

Terminals for payment without commission - Eleksnet.

You can find a list of all terminals in the "Payment" section.

If your money was received on someone else's personal account, it can always be transferred to your personal account.

To transfer the payment, we recommend that you write an application to the Company (written in free form). In the application, you must indicate the correct number of the l / s, the address for connecting the service, full name and contact phone number for communication. Be sure to send a copy of your receipt.

Application methods:

by email
via the feedback form (General and financial questions)
by fax – 240-30-20
at the Customer Service Center at Polyustrovskiy pr., 32 (daily, from 9:00 to 22:00).

You can check the details by calling the Customer Service Center 240-24-24 (daily from 9:00 to 22:00).

If you make a payment to the Personal Account number, the funds are received immediately. If you pay to the details of the Company through a bank branch, the payment is received within three to five working days.

A very convenient way to pay without leaving your home is payment by credit card.

You can pay for Internet services with a bank card in your Personal Account or on the website of Home Networks "At Home" in the section: "Payment" - "Pay from home". No commission is charged when making a payment.

If your mobile operator is MTS, Beeline, Megafon or Tele2, you can pay for Internet services by transferring funds from your mobile phone account.

You can specify the Personal Account number on the main page or by calling the Customer Service Center at 240-24-24 (daily from 9:00 to 22:00), as well as in the Connection Parameters (issued together with the agreement upon connection).

We can send an SMS message to your mobile phone number with a reminder to pay for services.

The company "Et Home" is engaged in the installation of equipment and the connection of high-speed Internet in houses and apartments. The official website of Et Home allows you to view information about tariff programs, and for the convenience of users, the site provides a personal account of Et Home, which allows you to comfortably use the services of the company.

Clients can remotely manage all services online, through the personal account system, which works on the official website of the organization.

Possibilities of a personal account

At Home's personal account opens up wide opportunities for consumers, among which are the following:

Payment for communication services is the most demanded function, since balance replenishment can be carried out on the website online without leaving home. The system allows you to pay not only with bank cards, but also through the use of electronic wallets (WebMoney, Yandex.Money).
Temporary freezing of a personal account - the option is very relevant when the client is away and does not use the services of the system.
View information about the current state of the account.
Reminder to pay for communication services.
Extension of access to the Internet and other services with a negative balance in advance.
Access to various loyalty programs.
Participation in promotions.
Disabling or adding a service.

How to use your personal account

At Home's personal account does not require registration. If the user is a client of the company, then he is automatically entered into the organization's database, and the login and password required to enter the system are indicated in the service connection agreement.

The entrance is carried out on the official website, the first time you enter the personal account of Et Home using the provided login and password, the client will have the opportunity to change the relevant data.

Recovering your password is not difficult. On the authorization page there is a corresponding tab "Remind login and password". You should click on it and act according to the instructions of the site. You must enter an email address to which a link to change your password will be sent. Also, the password can be recovered by contacting the client department by phone +7 812 240-24-24 or by visiting the company's office in person.

Official site: http://at-home.ru
Personal account: https://billing.at-home.ru
Hotline phone:
- +7 812 240-20-40 - Connection
- +7 812 240-24-24 - Service
- +7 812 240-22-40 - Technical support

The company "At home" provides home Internet, digital television and telephony services in St. Petersburg. A lot of related services are also available to subscribers, such as "Alarm Clock", "Alarm", "Parental Control", "Anti-Virus".

You can connect to the Internet on one of three tariff plans - "Walk", "Picnic" or "Cruise".

A potential client can choose a starting tariff and organize a connection with a phone call or a personal visit to the company. Subsequent manipulations with changing the tariff or connecting services can be performed by the At Home subscriber from his personal account.

Independent work with services

Personal account is Internet- a service that allows you to view and change information about the connection of the subscriber. It contains tariff changes, financial information, payment services, activation of tariff options.

The main services and services of the company "At home"

In the same place, the subscriber can learn about ongoing promotions and special targeted offers from the At home company.

To enter your personal account, you need to go to the main web page of the company - at-home.ru. In the upper right corner there will be a yellow-green "Personal Account" button.

Home page of the company “At home”

Click on her. A form for entering a login and password will appear in front of the subscriber.

In case of loss of access data, they can be restored using the "Remind login and password" link. The system will ask you to enter your personal data and personal account number.

What can be done in the personal account

Once you have logged into your account, you can:

View current financial information - it is displayed in the upper left corner.
Make a payment.
You can replenish your account via the Internet in various ways - by bank cards, electronic money, through bank payment systems, or set up auto payment.

Connect to various services.
Reduce the monthly fee by connecting the "Subscription" option. With its help, the client can pay the tariff for using the home Internet for 3, 6 or 12 months in advance and receive a discount of 10%, 15% or 20%, respectively.
Use the "Vacation" option by pausing your tariff plan for up to 91 days.
Temporarily raise the speed of Internet access to a maximum of 100 Mbps with the "Turbobutton" option. The option will be valid for 500 minutes, then the access speed will decrease to the initial level on the tariff plan.
Enable temporary blocking of the Internet - from 1 hour to several days. This option is in demand by parents whose children love to spend hours on the Internet.

Any service and tariff option connected through your personal account is activated within a few seconds.