VTB is correcting its board. VTB - news, reviews and descriptions, employees and top officials Differences between funds

The credit organization was established in 1990 under the name “Bank for Foreign Trade of the Russian Federation” (later Vneshtorgbank, now VTB). Until the third quarter of 2002, a 99.9% stake in the bank was owned by the Central Bank of the Russian Federation, which, as part of the reform of the banking sector, transferred it to the Ministry of Property Relations of Russia. In May 2007, VTB Bank successfully conducted an IPO for itself. During the initial public offering, 17.7% of the shares were bought by institutional Russian and foreign investors, 4.8% by approximately 120 thousand individuals. In September 2009, an additional placement was carried out, as a result of which the state's share in the authorized capital reached 85.5%. At the time of the IPO, VTB's capitalization amounted to $35.5 billion. In May 2013, VTB carried out an additional issue of shares in the amount of 102.5 billion rubles, as a result of which it announced a decrease in the share of the state, which previously owned (through the Federal Agency for State Property Management) a block of 75.5% of shares, to 60.9%; the remaining shares are in free float.

In 1999, the Bank of Russia provided capital injections and provided liquidity support to Vneshtorgbank to eliminate the consequences of the 1998 crisis (VTB's capital was negative). Guta-Bank (now a subsidiary of VTB - VTB 24), which could not withstand the consequences of the interbank crisis of 2004, was also restructured with funds from the Bank of Russia and with its active support. Since 2002, after the transfer of VTB shares from the Central Bank to the Government of the Russian Federation, the bank has been headed by Andrei Kostin, who held a similar position at Vnesheconombank, and also worked at the National Reserve Bank, owned by businessman, former deputy of the State Duma of the Russian Federation, and now regional deputy Alexander Lebedev.

Since January 2005, the bank has been a participant in the system of compulsory insurance of deposits of individuals. In the same year, he changed his Moscow “registration” to St. Petersburg, and also received a good inheritance from the Bank of Russia in the form of a system of foreign banks of the former USSR (Mosnarbank, BSEN-Eurobank, Ost-West Handelsbank and East-WestUnited Bank). Formed in 2006, the state banking group (VTB Group) today unites over 20 credit and financial companies in 17 countries of the CIS, Europe, Asia and Africa.

In October 2012, VTB consolidated 99.6% of the shares of Transcreditbank, and already in November 2013, the complete transition of the bank’s corporate and retail business to VTB and VTB 24 was completed, and the TKB brand ceased to exist.

At the beginning of 2011, VTB acquired the bulk of the shares of the Bank of Moscow. On May 10, 2016, the reorganization of the Bank of Moscow was completed in the form of merger with VTB Bank, within the framework of which the bulk of the former’s business was transferred to the latter. After integration, a separate retail direction was formed - VTB Bank of Moscow, which includes servicing clients - individuals and small businesses. VTB Bank of Moscow places a special emphasis on the introduction of innovative, high-tech products and services; in particular, it is quite active in the market of consumer lending, bank cards and mortgages. As part of the integration, over 10 million individuals and small businesses became VTB Bank clients.

In addition, on the basis of the regional Bezhitsa Bank (a former subsidiary of the Bank of Moscow), a so-called “light bank” was launched - “Leto Bank”, focused on express lending, issuing credit cards and cash loans. In 2015, it was decided to create a new Post Bank on the basis of Leto Bank, in which the VTB Group currently retains control (50% plus one share owned by VTB Bank 24), and the second shareholder is a subsidiary of the Russian Post.

Currently, the Russian Federation, represented by the Federal Agency for State Property Management (Rosimushchestvo), owns 60.93% of the shares of VTB Bank, 2.95% of the shares are controlled by the State Oil Fund of the Republic of Azerbaijan (SOFAZ), 2.47% belongs to the Swiss bank Credit Suisse, 3.50% - Alfa-Bank JSC, 1.91% - Rosselkhozbank JSC. Minority shareholders own 28.2% of the credit institution's shares. The bank's ordinary shares are traded on the Moscow Exchange, as well as on the London Stock Exchange in the form of global depositary receipts.

PJSC VTB Bank is the parent bank of the VTB Group, which currently includes more than 20 credit and financial companies. As of October 1, 2017, the regional network of VTB Bank includes 43 branches. Branches are open in 20 cities of Russia, two branches in India and China. One representative office is located in Italy, China and Kyrgyzstan. On the basis of the branches of the now former Bank of Moscow OJSC, nine branches of VTB Bank were opened (in Yekaterinburg, Novosibirsk, Moscow (two branches), St. Petersburg, Khabarovsk, Samara, Yekaterinburg, Krasnodar). According to the latest available data, the headcount of VTB Bank exceeded 12 thousand people.

The main specialization of VTB Bank has historically been servicing corporate clients. In this segment, the main areas are comprehensive services for groups of companies with revenues of over 10 billion rubles in “market” industries and servicing large clients in the construction industry, government and defense sectors, as well as work with medium-sized businesses. The latter area includes providing clients with revenue from 300 million to 10 billion rubles with a wide range of standard banking services, as well as specialized services for municipal business companies. Comprehensive services to corporate clients include remote banking services, guarantee, documentary and depository operations, operations on the exchange market, work with precious metals, etc. VTB’s client base includes about 4 thousand large corporate clients and borrowers, among whom you can highlight such companies as OJSC Gazprom, OJSC NK Rosneft, OJSC MOESK, OJSC Atomstroyexport, NPO Saturn, OJSC NPK, OJSC Polymetal, OJSC Mikhailovsky GOK, OJSC TMK", OJSC SUEK, OJSC Rostelecom, Group of Companies "Synergy", Group of Companies "Technology of Metals", Group of Companies "Russian Sea", Group of Companies "Dixie", X5 Retail Group N.V., "Seventh Continent", "M. Video", "Children's World", "Sportmaster". In 2016, VTB borrowers included such companies and organizations as the Novorossiysk Commercial Seaport, Baltic Leasing, United Basketball League, RussNeft, SIA International, Mosenergosbyt, the Indian Essar group, and enterprises of the Uralchem ​​group. , structures of RusHydro, Lenenergo, Evraz group, Gazprom Neft, Novatek and others.

As a result of the integration with the Bank of Moscow, starting from May 2016, VTB Bank has been providing services to retail clients (previously, the retail direction, as well as small businesses, were concentrated in another bank of the VTB Group - VTB 24). VTB Bank currently provides individuals and small businesses with a full range of banking services, including credit and deposit products, settlement services, currency exchange and documentary transactions, and remote servicing services. On November 2, 2016, the VTB Supervisory Board decided to merge VTB 24 Bank with VTB, which was planned to be completed by the end of 2017. In October 2017, Mikhail Zadornov announced that the legal merger of the structures would take place on January 9, 2018. The official merger of VTB 24 took place on January 1, 2018.

From January to December 2017, the volume of net assets of VTB Bank decreased slightly (-1.2%), amounting to 9.4 trillion rubles at the beginning of December. Despite the not very significant change in business volumes, noticeable dynamics were observed in the structure of the bank's liabilities. The bank repaid almost 1 trillion rubles, or more than a third of its interbank debt. The repayment fully affected loans from the Central Bank, the volume of which decreased to insignificant levels. Most of the repaid funds were replaced by budgetary funds in the form of deposits from the Federal Treasury and financial authorities of the constituent entities of the Russian Federation. Also, positive dynamics were demonstrated by funds from non-governmental organizations, deposits of individuals and the bank’s own capital. In the structure of assets, the bank reduced its securities portfolio by almost a quarter and increased loans to enterprises and organizations by almost the same amount in absolute terms. At the same time, the retail portfolio also showed positive dynamics. Along with large repayments in liabilities, the bank’s stock of highly liquid assets decreased slightly (-15% since the beginning of 2017).

To finance its active operations, VTB uses several key sources of funds: funds of enterprises and organizations raised by the interbank loan. At the end of the period, in the structure of liabilities, these sources formed 44.4% and 17.4%, respectively. Another important source of funds for a credit institution is equity capital, the adequacy of which, in accordance with the N1.0 standard, was 11.0% as of December 1, 2017 (with a minimum of 8%). Issued bonds and bills account for another 1.5% of liabilities. It is worth noting that in 2016, to manage liquidity, the bank began placing a new instrument on the market - overnight bonds. Turnovers on customer accounts in 2017 remained stable on average at the level of 13-20 trillion rubles monthly.

As the main groups of the bank’s assets, it is worth highlighting issued interbank credits, constituting 11.4% of net assets, items of other assets - 8.2%, investments in the capital of other organizations - 9.8%, investments in bonds - 7.5%, highly liquid assets - 2.6%. But the bulk ─ 55.3% ─ falls on the loan portfolio, which has increased by 5.8% since the beginning of 2017, reaching 5.2 trillion rubles by December 1. The loan portfolio is 95.4% formed by loans provided to legal entities. The volume of overdue loans in the total portfolio has decreased by 6.5% since the beginning of 2017. The share of overdue loans in the portfolio decreased from 2.8% to 2.5%. Over the same period, the level of loan portfolio provisioning increased from 3.7% to 4.0%. The level of collateral for the loan portfolio with property is traditionally low; since the beginning of 2017 it has decreased from 38.5% to 35.2%.

The credit institution is an active participant in the interbank lending market, both lending and attracting liquidity, but in general it primarily acts as a net lender. Monthly turnover for placed interbank loans in 2017 was on average at the level of 3-5 trillion rubles, for attracted loans - 1.5-3.0 trillion rubles. In transactions to attract liquidity in the money market, the bank regularly uses a portfolio of bonds, of which about 16.5% was pledged as collateral for repo transactions as of the reporting date.

For January - November 2017, the credit institution received a net profit of 90.1 billion rubles according to RAS, which exceeded the result of the entire 2016 (70.0 billion rubles).

As of December 1, 2017, among banks operating in Russia, VTB Bank PJSC occupied the second position in terms of net assets and the size of the total loan portfolio.

Supervisory Board: Anton Siluanov (chairman), Sergey Dubinin, Matthias Warnig, Sergey Galitsky, Yves-Thibault de Silguy, Andrey Kostin, Shahmar Arif ogly Movsumov, Nikolay Podguzov, Valery Petrov, Vladimir Chistyukhin, Andrey Sharonov.

Governing body: Andrey Kostin (chairman), Yuri Solovyov, Anatoly Pechatnikov, Herbert Moos, Andrey Puchkov, Denis Bortnikov, Vladimir Verkhoshinsky, Maxim Kondratenko, Olga Dergunova, Valery Lukyanenko, Erkin Norov, Mikhail Sukhov, Mikhail Zadornov, Gennady Soldatenkov.

*VTB Group includes more than 20 credit and financial companies operating in all major segments of the financial market. In the CIS countries, the group is represented in Armenia, Ukraine, Belarus, Kazakhstan, and Azerbaijan. VTB banks in Austria, Germany and France operate within the European subholding headed by VTB Bank (Austria). In addition, the group has subsidiaries and associated banks in the UK, Cyprus, Serbia, Georgia and Angola, as well as one branch of VTB Bank in China and India, two branches of VTB Capital plc in Singapore and Dubai.

The consolidated assets of the VTB Group as of September 30, 2017 amounted to 12.9 trillion rubles (+2.4% from the beginning of 2017), equity - 1.5 trillion rubles (+2.6%), net profit for 9 months 2017 - 75.3 billion rubles (for the same period in 2016 - 34.1 billion rubles).

All lending organizations in the country are divided into two main categories: there are institutions with state support (state banks) and private ones (without state support). Many people are mistaken when they classify VTB Bank as a private organization. However, it is a government-backed bank and has its own functions inherent in such institutions.

History of VTB creation

In 1990, the Foreign Trade Bank was established, the purpose of which was to work on the Russian foreign economy and contribute to the international economy. Exactly three months later, Vneshtorgbank received a license to carry out financial transactions of any kind and type. The founders of the company are the State Bank and the Ministry of Finance of Russia.

The first achievement of the organization was entering the ranking of institutions with the highest capitalization: already in 1994, Vneshtorgbank appeared in 425th place out of 1000.

Composition of VTB Group

The VTB Group of Companies has a unique international structure, which allows us to develop cooperation with other countries and organizations and promote Russian companies to international markets. All companies included in the group have common logos, development strategies, centralized management systems, management and control processes.

The group's structure is very extensive and includes investment and insurance companies, a non-state pension fund and lending institutions scattered around the world.

History of VTB development

From the moment it received a license to conduct all types of financial transactions, VTB began to actively develop. Entering the TOP 1000 in 1994 was the first signal of the emergence of a new major player in the financial market.

1997 - the bank was transferred to the legal form of an open joint-stock company, after which the Central Bank of the Russian Federation became the owner of the largest share of shares - 97%.

2001 was a period of active growth of the organization. At this time, VTB rises in the list of banks with high capitalization to 222nd place, thanks to an increase in authorized capital. Now the amount is 42.1 billion rubles, and the Central Bank's share has increased to 99.9% of the shares.

2002 – change of the leading shareholder of VTB. The state bought the share from the Central Bank and became the priority owner of the stake. At this time, the leadership within the organization changes: Andrei Kostin becomes the chairman of the board, and the composition of managers changes. The goal of further work is to strengthen current positions, increase the quantity and quality of services provided, and introduce VTB and its branches into all financial areas.

2005 - acquisition of Guta Bank and launch of the VTB 24 project on its basis. At the same time, VTB is strengthening its position in the North-West of the country: for this purpose it is purchasing the Industrial Construction Bank.

2007 – VTB was publicly recognized as the most transparent of all Russian banks. What events are unfolding at this time? The company publicly places its shares for sale, as a result of which the number of shareholders increases. These are ordinary citizens, Russian and foreign investors and funds. The number of managers is increasing: an audit committee and management have been created to work with investments.

In 2008, VTB received the first license in Russia to locate banks and branches in India and China. Abroad, the company's name is now VTB Capital plc.

2009 is a time of crisis for the institution. Despite the worsening situation in the financial market, thanks to the right strategy, VTB went beyond the established framework and exceeded its plans and objectives in several important indicators. Attraction of assets increased by 4%, on loans by 3%, the growth of client funds was 21%, and total interest income increased by 10%.

From 2010 to 2013, the organization continued to grow as part of a group of companies. Assets increased 2 times, client money - 2.7 times. Additionally, the Bank of Moscow and TransCreditBank joined the group. The creation of Leto Bank further strengthened its position in the financial market; Leto Bank was recognized as the most successful young bank in 2013.

2014-2016 is a time of increasing efficiency and quality. Together with Russian Post, “Pochta Bank” was created, instead of the “Leto” brand. A large number of set plans were exceeded, several banks were merged into a single VTB group.

Owners and management

Who owns VTB? As before, the leading owner of the institution’s shares is the Government of the Russian Federation; it has a controlling stake - 60.9% of the capital. VTB management consists of a board and a supervisory board. President - Andrey Leonidovich Kostin, is on the board of the bank and is its chairman

Composition of board members:

Composition of the supervisory board:

Affiliated companies

The VTB Group of Companies is actively developing in several countries: Russia, Ukraine, Armenia, Belarus, Kazakhstan and Azerbaijan. There are VTB branches and ATMs for non-cash withdrawals for clients and partners.

Subsidiary organizations are located in Germany, Great Britain, Serbia, Georgia, Angola and the island of Cyprus. There are several additional branches in China, Singapore and India - one per country.

Social responsibility

VTB actively provides social support in several areas: culture, sports, healthcare, technology. A special project “VTB – Russia” has been created, where the bank’s activities in charitable and sponsorship matters are broadcast.

Where does VTB sponsorship go?

  • To museums, galleries and theaters: Tretyakov Gallery, Russian Museum, Bolshoi and Mariinsky Theaters and P. Fomenko Workshop.
  • Sports clubs: FC Dynamo, HC Dynamo, rally team Kamaz-Master, Russian women's basketball team, Volleyball, Artistic Gymnastics and Athletics Federations.

In healthcare, funds go to various foundations, such as the Konstantin Khabensky Foundation, “Old Age in Joy,” “House with a Lighthouse” and many others. Help is periodically sent to various medical institutions throughout Russia and the Republic of Karelia.

The VTB Russia project is organized as a means of transmitting information to residents. Social networks cover various events, sports and cultural, that are in any way related to the activities of VTB.

Independent review of VTB Bank

What is this credit institution? VTB is the pinnacle of the group of financial companies. The main specialization is servicing corporate clients, legal entities and individuals.

What products does VTB provide to its clients?

  • Cash service;
  • Sale and purchase of precious metals;
  • Issuance of loans, mortgages, cards.
  • Opening accounts and deposits.
  • For financial institutions there are services for investing funds, clearinghouses, and lending.

The organization places great emphasis on corporate clients and their service. Some banking products are available only to organizations and individual entrepreneurs.

Geography of office locations

The headquarters of VTB is located in Moscow on Vorontsovskaya Street, the bank is registered in St. Petersburg. Branches and ATMs are located in all regions of the country and abroad; in Moscow alone there are 215 branches throughout the city, excluding the region and free-standing ATMs.

How to find a VTB branch?

  1. You need to go to the website and find the “Branches and ATMs” button.
  2. Enter the city if the location is not automatically determined.
  3. Select the method of providing information: filtered list, metro map or on a map.

The bank has a free hotline that every resident of Russia can contact regarding service issues. Phone number: 8-800-100-24-24, for calls from anywhere in the country.

List of banks with state participation 2019

Which organizations are considered banks with state participation? These are those institutions in whose work the state participates fully or partially. There are different types of government intervention:

  • full participation;
  • partial;
  • indirect;
  • created in accordance with federal laws.

Full state participation means the government owning a 100% stake in the bank. Such organizations are: Rosselkhozbank, Russian Capital Bank.

Partial participation is the state's ownership of a leading block of shares. Banks with partial state participation include: VTB with a state share of 60.9% of the share portfolio, Sberbank with a state share of 50% plus 1 share, Gazprobank has shareholders in the form of the DIA and the Ministry of Finance of the Russian Federation, owning a 70% share.

Indirect government participation is when the government owns a bank through one or more controlled entities. VTB24 was such a bank before its merger with the VTB group of companies.

There is only one financial institution created under federal law in Russia: the Central Bank of the Russian Federation. This is the largest organization whose goal is to strengthen the banking system in the country, protect the Russian currency and stabilize payment systems and the financial market as a whole.

NameType of state participationState share ownershipLeading shareholder
RosselkhozbankComplete1 Government of the Russian Federation
Russian Capital Bank1
OpeningPartial0.99 TSB RF
Gazprombank0.7 Government of the Russian Federation
0.609
Sberbank50% plus one share

Some of the country's largest banks are in no way related to lending organizations with state participation and are completely commercial: Tinkoff, Alfa Bank. The state does not have the slightest share of shares in these financial institutions, and therefore cannot manage the affairs of these organizations.

Features of preferential programs with state support

VTB has several programs for large and young families in the field of mortgage lending and automobile lending. What are the features of these products?

  • Fixed rate. It will be impossible to reduce it, since it is offered under special conditions.
  • A predetermined maximum loan amount and, accordingly, the cost of a car or apartment.
  • The decision to issue a loan under preferential programs is made by VTB Bank, and not by the state or the Central Bank of the Russian Federation.
  • Pensioners may receive the right to repay interest on the loan using public funds.


The conditions for the products are quite simple and anyone can familiarize themselves with them on the official VTB website in special sections on lending.

Functions of state banking institutions

The Central Bank of Russia has clarified the functions of credit institutions with municipal support. In addition to their main obligations to provide financial services to the public, such banks must:

  • help in improving the economic condition of the country and the distribution of fixed capital.
  • actively form the investment market, stock and exchange services.
  • to form a positive attitude of citizens towards the financial system.
  • provision of insurance programs for deposits and bank accounts.

They are also obliged to provide all additional financial services at the client’s request.

Pros and cons of state presence in banking activities

What advantages do banks with state participation have?

  • High degree of trust from clients.
  • In the event of a crisis, “public” institutions receive the necessary support from the government.
  • Stable rates on loans, mortgages and deposits.

In addition to the positive aspects, there are also negative ones:

  • The probability of loan refusals is higher than that of private banks.
  • The requirements for additional documents are higher: to obtain a loan you must provide certificates.
  • Rates on lines of credit tend to be higher.

Financial organizations with state support evoke a greater sense of trust among Russian citizens. In fact, whether a bank belongs to a private form of development or to a state one makes no difference: the reliability of the company is assessed by special services, for example RA-Expert.

All results of bank reliability checks and assessments are published on service websites and are publicly available to all clients. Thus, Alfa Bank, which has nothing to do with state support, is among the ten best banks in the country in the DIA rating for reliability.

VTB is a reliable financial organization whose history has proven that with the right development strategy, great success can be achieved. At the moment, the bank is considered quite young and one of the most promising institutions in Russia, with branches located throughout Russia and in many other countries.

Asset Management? People who invest their own capital want to have a high income at the exit, an order of magnitude higher than the deposit made. They can invest capital in VTB 24 mutual funds. What is the reason for such actions? The answer is by increasing shares. What is the most profitable way to invest funds? First, you need to understand what asset management from VTB 24 and mutual funds is, and only after that search for the safest and most profitable way to complete a transaction.

Who is in charge?

Assets are managed by qualified employees belonging to the financial sector. Their task is to make profit as much as possible. It is also necessary to take measures to reduce all perceived risks. If these conditions are not met, the transaction may become unprofitable, which will cause losses to investors. If the diversification process is carried out correctly, the investor will receive a large profit, significantly exceeding the market one, even when the company operates below the expected level.

Specifics of mutual funds in VTB 24

When giving preference to mutual funds from VTB 24, you need to first compare the profitability, and this is mandatory. You also need to pay attention to the fact that there are two ways: carrying out the procedure yourself or entrusting it to professionals who know a lot about such matters.

First you need to understand what is asset management for mutual funds in VTB 24? It represents the accumulation of capital of individuals and legal entities who are investors. Hereinafter they are called shareholders. What is the essence of the program? Thanks to large sums of money, you can take part in such procedures on a confidential level, similar to trading on the financial market. Income is received by mutual funds without any risks. When the reporting period ends, mutual fund specialists receive their profits, which are subsequently divided among shareholders. Of course, the management company also receives income. A percentage of this profit is transferred to the persons who carried out the financial procedure, depending on what was stated at the time of concluding the agreement on the transaction. Asset management of the commercial bank VTB 24 is now very popular.

What is it? represent assets with high liquidity of the following sample:

  • bonds and shares, both with and without government participation;
  • securities and precious metals of foreign issuers;
  • deposits and Eurobonds of financial companies.

Differences between funds

There are certain differences between all funds, which consist in the specifics of the work and in the structure of the corresponding profile. The state of the industry is reflected in the structure of mutual funds. Investors also need to take into account that such transactions can both bring great profits and, in principle, not become a source of income. In this case, the deposit is not refunded. In this case, the reason is a fall in quotes. Therefore, before investing your capital, it is necessary to assess the expected risks. This is why it is best to get expert advice. What is the method of asset management for VTB 24 Bank?

Mutual Fund "Treasury VTB 24"

There is a stated objective of investing cash in the instruments segment. In this case, a fixed income is provided. What are its advantages? The fact is that they focus on the safety of investors' funds. In this case, the profitability looks like this: the purchase of government, subfederal, and corporate bonds, which have a fairly high degree of credit quality.

Credit examination

Profitability and risk are stabilized through a preliminary credit examination. Active management of duration is also of great importance, which depends directly on the opinion of the manager, assessing the dynamics of interest rates depending on market indicators. What does such a system rely on? Initially, a thorough analysis of issuers is carried out. The current process in macroeconomics both in the Russian Federation and throughout the world is also very important. In this case, the investment period is from one year. The interest rate ranges from 0.09 to 0.55 per day. To obtain more current information, you need to visit the official website of the financial organization or contact a financial segment employee.

"VTB 24 Capital" - asset management

The profitability of VTB 24 mutual funds is obvious. Such a program is quite in demand among the clientele of a financial institution who are looking for an option for acquiring income in this area, but do not have the necessary knowledge to independently carry out the bidding procedure. In this case, shares are an excellent option that does not require scrupulous work or a lot of time. These issues can be dealt with by a specially trained employee of a financial institution for a certain fee. Why does asset management attract special attention from clients at VTB 24?

As an example, you can take an electric power mutual fund. The purpose of investing is to invest in the shares of the relevant companies. This is done for long-term capital growth. In this case, assets can be placed in both ordinary shares and preferred shares. Validity period: from two years. A specialist working on such a program first develops strategies and analyzes schedules. In this case, the risks will be eliminated almost completely. Every investor should still understand that there is no 100% guarantee.

The profitability of asset management at VTB 24 varies from 0.09 to 0.55% per day.

How can you become an investor?

To purchase shares, you need to register your “Personal Account” in the system. To do this, you need to visit a VTB 24 branch and provide all documents to bank employees. This procedure lasts no more than fifteen minutes. In the future, the investor carries out his actions in the financial institution’s system through the “Personal Account” on the official website. This improves the level of service and ensures security, since all financial transactions require entering a code sent to the phone number specified during registration. A VTB 24 client can cooperate with such organizations as Solid Management, Investment Partners and VTB 24 Capital Asset Management.

In the process of managing any organization, a huge role belongs to the organizational structure, since it is with its help that management approaches and methods are structured and formalized, groups of performers are determined, control systems and intra-organizational relationships are developed, that is, all necessary actions are carried out aimed at achieving the goals. Thus, it is obvious that the life of the organization depends on the correct choice of organizational structure, on its successful functioning and ability to update itself in connection with rapidly changing external conditions.

The organizational structure of VTB 24 Bank (CJSC) was designed based on the strategic goals and mission of the bank, aimed at meeting the needs of all categories of clients. The bank has a linear-functional organizational structure.

The linear-functional structure combines the advantages of linear and functional structures. Vertical connections are system-forming, which are divided into:

  • 1. Basic (linear) - by means of which management exercises direct control of subordinates. The line manager determines the main tasks at a specific point in time and specific performers. Linear connections are directed from top to bottom and are regulated with the help of orders, decrees, orders.
  • 2. Additional (functional) - are advisory in nature. Through these connections, organizational units can give instructions to lower-level employees on issues of their competence.

The organizational structure of CJSC VTB 24 is presented in Fig. 1.1.

The management of VTB 24 (CJSC) is carried out by the board, which is headed by the president - chairman of the board. In addition to him, the board includes 8 managers - members of the board. At the moment, members of the board are Mikhail Zadornov (president-chairman), Vyacheslav Vorobyov, Mikhail Kozhokin, Anatoly Pechatnikov, Alexander Melenkin, Alexander Sokolov, Valery Chulkov, Ekaterina Petelina, Sergey Rusanov.

In addition, the management team includes 11 top managers heading various divisions of the bank.

The board and its chairman are executive bodies that are accountable to the general meeting of shareholders and the bank's supervisory board.

The Bank's Board of Directors, consisting of five people, exercises general management of the bank's activities, whose functions include planning, including the choice of strategy goals. The Board of Directors of the Bank determines the priority areas of the bank’s activities, approves annual plans for expenses and income, reviews the results of the bank’s activities, and also approves the bank’s internal documents, etc.

Fig 1.1

The Credit Committee is the main body ensuring the implementation of the Bank's policies and the provision of loans.

The economic planning department plans the Bank's financial performance indicators, organizes cash circulation in the Bank and monitors compliance by bank clients with the Procedure for working with cash, etc.

The foreign exchange department carries out settlements related to export-import transactions of clients, carries out transactions for the purchase and sale of foreign currencies for rubles, and accounts for funds in foreign currency for mandatory sale on the foreign exchange market.

The chief accountant manages the accounting and operational department and the department within banking operations. The chief accountant is responsible for the formation of accounting policies, accounting, timely and reliable presentation of financial statements, and organizes internal banking control.

The accounting and operational department functions as a unit that provides settlement services to clients.

The cash operations department provides cash services to clients and accepts cash from legal entities and individuals during operational and post-operational times, timely and fully providing cash to additional offices of Kaika, based on the needs of clients.

The Automation Department provides support for software used in the bank, development of new and improvement of used software, and provision of methodological assistance to Bank divisions on the use of installed software.

The legal department provides legal support for the work of the bank and protects its interests.

The secretary - personnel inspector - provides information, documentary and organizational and technical services to the Bank's activities, and conducts personnel work.

The Security Service ensures: economic security of the Bank, protection of information technology, protection of the Bank using physical security forces and technical means, regime and internal bank security, maintains and develops relations with law enforcement agencies, etc.

The credit department pursues a unified credit policy; forms a high-quality and highly profitable loan portfolio; develops recommendations for improving the bank’s strategy in the field of resource allocation, organizes lending by the Bank in rubles and foreign currencies to legal entities and individuals.

Retail lending department - organizes lending to individuals in accordance with the requirements of the Regulations on consumer lending to individuals, develops and introduces new credit products, pursues a unified credit policy, forms a high-quality and highly profitable loan portfolio,

Commercial lending department - pursues a unified credit policy; organizes and carries out lending by the Bank in rubles and foreign currencies to legal entities, individual entrepreneurs, credit organizations and non-banking institutions.

Corporate Business and Retail Department - ensures that the Bank fulfills its planned financial indicators; manages all structural divisions of the Bank in terms of organizing customer service, organizes marketing activities in the Bank; organizes and controls the work of additional offices of the Bank,

Additional offices of the Bank are internal structural divisions of the Bank. In its activities it is guided by the “Regulations on the Additional Office”.

Retail Business Department - carries out planning of the activities of additional offices of the Bank; develops and implements uniform standards when servicing clients, monitors their compliance, organizes and conducts advertising events to promote the Bank's services, and regularly monitors the quality of services sold.

The HR inspector formalizes the hiring, transfer and dismissal of employees in accordance with labor legislation, regulations, instructions and orders of the Chairman of the Board of the Bank; maintains established personnel documentation: accepts, fills out, stores and issues work books; maintains timesheets of working hours; exercises control over the timely provision of regular vacations, keeps records of Bank employees, draws up and stores their personal files in the prescribed manner.

Administratively - the economic department - provides economic services to clients and proper condition in accordance with the rules and regulations of industrial sanitation and fire protection of the Bank's buildings and premises in which the bank's divisions are located, organizes repair work, and is responsible for safety precautions.

Transport Department - provides transportation for Bank employees, carries out career functions, carries out routine repairs and maintenance of vehicles.

Each structural division of the bank carries out its activities on the basis of the relevant internal bank regulations containing the main functions assigned to the departments, services and internal divisions of the Bank and the Board of Directors of the Bank. Bank employees carry out their activities in accordance with their job description.

I had the opportunity to become part of the team of one of the largest banks in the country - VTB24. Based on the accumulated experience and emotions, I would like to leave a review about working in this bank, namely in the Customer Service Department under the leadership of the head of the department Z.E.V.

The department employs about 60 people (I can’t say for sure, because such information has never been communicated to “mortals”), divided into 2 groups. My activities were carried out specifically in the group for issuing cards and preparing documents. I won’t talk about the pros/cons and structure of the work of the second group, because... Unfortunately, the head of the department completely shielded us from it and we never had the opportunity to simply get to know our colleagues. My job was to issue salary cards to clients on the territory of the organization. Despite the apparent simplicity of such work, there were enough difficulties in it. Basically, these difficulties were associated with the tyranny of our boss (Z.E.V.). In order not to be unfounded, I will give some examples:
1. Processing for at least 3-4 hours on a daily basis (issuing cards “until the last client” + a trip to the office to process issued cards + preparing documents for the next issue + preparing documents on issued cards for transfer to the archive)
2. Coordination of the start of issuing cards to clients at an indecently early morning (departure from the office at 5-30 - 6 am. To the question “How to get to work at this time of day?” the answer came in the style of the Head of the Department: “If you don’t like it - an application for A4 (dismissal on your own." We are all client-oriented and ready to work, but there is a misunderstanding of the fact why, during such a working day, it is impossible to treat your employees humanely and give them the opportunity to get some sleep the next day (they cannot come to work or go directly to the client by 9-00, and later).
3. The attitude of Z.E.V., I’m not afraid of this word, is like that of animals who do not need to sleep, eat, rest, see their family, children, etc. There is only one answer to any question/misunderstanding: “If you don’t like it, write a statement on A4.” At the same time, I would like to note that Z.E.V. always leaves before his subordinates.
4. Complete lack of growth within the department. This is due to the fact that Zakharov E.V. recruits exclusively “its own” people for vacant vacancies. Mostly these are his friends/acquaintances, who are well over twenty and who are not very intelligent and quick-witted. Our department is gradually turning into a gathering of people of “pre-retirement” age. At the same time, wage indexation and raises for such people occur noticeably more often than among us, “mere mortals.”
5. No freedom of speech. Under no circumstances should you speak out at any meeting so as not to anger your boss and put yourself and your job at risk.
6. Partial deprivation of bonuses is in the order of things. There is no point in clarifying the reason, otherwise the situation will repeat itself in the next quarter.

This is only a small part of the things that were key to my dismissal. I would like to note an excellent team of guys who began to fall apart as our department head’s crown increased and will continue to fall apart in the future.

To summarize, I can say one thing: I am completely satisfied with VTB24 Bank as an excellent employer, I liked the team of the department (before our bosses started “collapsing” it), I was generally satisfied with my salary, but working under the leadership of Z.E.V. neither physically nor mentally unbearable.





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